Terms of Use — version 1.9.1
1. What the app is for
“Astras” is an educational wellness platform: nutrition, water, activity, the female cycle, storage and educational explanation of lab markers, author content, meditations.
The app runs on iOS, on Android and in a browser at https://astras.club — the account and these Terms are the same everywhere.
The app is not a medical device and is not intended for the diagnosis, prevention, monitoring, treatment or alleviation of disease.
2. The role of Karina AI
Karina AI is the educational AI assistant for a healthy lifestyle inside the Astras app. Its answers are generated by an artificial intelligence system: it is not a person and not a doctor. The author’s library of materials (books, guides, videos) is a separate feature of the app: you open those files yourself, and the assistant’s answers are not built from them.
3. Limitations
The app and Karina AI:
• do not make medical diagnoses and do not assert that you have a disease;
• give informational explanations: what a marker means in general and what such values usually indicate — as common knowledge, not as a conclusion about your particular case;
• do not prescribe or discontinue treatment and medications;
• do not replace a consultation with a qualified doctor;
• are not meant for emergencies — in an urgent situation call emergency services.
3.1. How we work with your lab results
This is not a medical app, and the way a lab report is handled follows from that:
• we DISPLAY what is printed on your report and keep it in digital form — the marker name (translated into the language of the app), the value, the unit and the collection date;
• we take the reference range from your report, the one your laboratory stated. We do not substitute a range of our own and we do not recalculate your results against our own tables;
• the “in range / out of range” label is the result of comparing your value with the range printed on your own report, not an assessment of your health. If the report carries no range, we write “not evaluated”, not “in range”. For markers you entered by hand, the comparison uses the limits you entered yourself;
• to that we add a description of what such values USUALLY mean. This is an account of common knowledge, not a conclusion about you and not a diagnosis;
• you are the one who double-checks. The report is read by recognition software and it can get a number, a name or a range wrong — check the transferred data against the original, and discuss what the result means with your doctor.
3.2. Age
The app is intended for users aged 16 and over.
4. Your responsibility
You use the educational information at your own discretion. Decisions about health, treatment and taking supplements are made only together with a qualified medical professional.
5. Limitation of liability
AI answers may contain errors. To the extent permitted by law, the developer is not liable for decisions made on the basis of the educational information in the app.
6. Acceptable use
You may not use the app to obtain medical prescriptions, to harm yourself or other people, or to attempt to bypass the built-in AI safety rules.
7. Access, subscription and payment
Part of what the app offers is free. Paid features, once they become available, are sold only through the in-app purchase system of the platform the app is installed from (App Store or Google Play): that platform’s rules govern payment, renewal, cancellation and refunds, and the subscription is managed in your platform account settings. The app does not ask for and does not store bank card details.
Access may also be granted to you directly — for example, by arrangement with the author. Such access is free for you and may be changed or ended.
Your personal health data (markers, uploaded documents, history) stays available to you after any paid period ends.
8. Who you are contracting with
These Terms are an agreement between you and KARINA NA MORE LLC (Karyna Trygubchak, sole member), a limited liability company registered in the State of Delaware, USA, Delaware File Number 10313175, address: 254 CHAPMAN RD STE 208-24515, NEWARK DE 19702, USA. The same company is the controller of your data — see section 1 of the Privacy Policy. It operates the app, answers your requests, and any claim about the app is addressed to it.
The app is distributed through the App Store and Google Play. Apple and Google are not parties to this agreement: they deliver the app and run the payment, and their own terms apply to that part.
9. Claims and disputes
Write to us first, at
[email protected]. It is faster than arbitration or a court and commits you to nothing. We reply within one month — the same period we hold to for requests about your data (Privacy Policy, section 6); if the matter is complex, we may take up to two months more and will tell you that we have. Most things end here.
If the matter concerns a purchase, a renewal or a refund, address it to the store that took the payment: refunds are made by the App Store or Google Play under their own rules, and we cannot make them in their place.
Governing law. These Terms, and any dispute arising out of them, are governed by the law of the State of Delaware, USA, without regard to its conflict-of-laws rules — that is, without being redirected to the law of some other place.
Arbitration. A dispute that correspondence has not settled is resolved by binding arbitration before a single arbitrator, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The seat is the State of Delaware and the language is English — but you do not have to travel anywhere: those rules allow a case to be decided on the documents alone or heard by telephone or video, and you may ask for that. The award may be entered as a judgment by any court of competent jurisdiction.
Individually, not as a group. Claims are brought individually. Neither you nor we may bring a claim as a class, consolidated or representative action, and the arbitrator may not join the claims of several people into a single case.
What stays out of arbitration. Either of us may go straight to court for: a claim that fits within the limits of a small claims court; the protection of intellectual property; and an order stopping unauthorized access, circumvention of security or evasion of payment. Such claims are heard by the courts of the State of Delaware, at the place where the company is registered — subject to the paragraph about the EEA and the United Kingdom below.
Costs. The side that starts an arbitration pays the filing fee set by the provider’s rules; under the AAA Consumer Rules a consumer’s share of the fees is capped and the remainder is paid by the company, so the price of entry is not what decides whether you can be heard. Otherwise each side bears its own cost of representation. But if the arbitrator finds that a claim or a defense was clearly unfounded, brought in bad faith or in order to harass, they may order the side that brought it to pay the costs of the case, including the other side’s reasonable legal fees.
If you live in the EEA or the United Kingdom. Where the law of your country does not allow a consumer to be bound by an arbitration agreement signed in advance, that law wins over the paragraphs above — we do not argue with it. You keep your right to bring your claim in a court of your own country, and the mandatory protections of the law of the country where you usually live stay with you in full. We, for our part, may bring a claim against you only in the courts of the country where you live. We write this out rather than let you discover it on your own: a choice of forum cannot take away what the law does not allow to be taken away.
Your complaint about personal data. Independently of everything in this section, you may lodge a complaint with the data protection supervisory authority of your country, and nothing here limits your right to a judicial remedy in respect of your personal data.
If part of this section does not hold. If the waiver of class actions, the arbitration agreement or any other part of this section is found invalid or unenforceable under the law that applies to you, only that part falls away and the rest of the section stays in force. If the arbitration agreement itself cannot be applied to you, the dispute is heard by a court as described above.
The language of proceedings is English. Correspondence with support is a different matter: write to us in your own language, you do not have to switch to English to ask a question.
10. Contact
[email protected]